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Smcu.org has a rating of 5.0 stars from 1 review, indicating that most customers are generally satisfied with their purchases.
I have been a customer for several years at their branch on Middlefield Rd., Redwood City.
Always their service was outstanding. Recently I had a problem when a check bounced.
The branch manager, Lexi, sat with me in an office for an hour while she personally
Investigated the source of the problem and fixed it. This was in sharp contrast to the way
I was treated at Bank of America a year ago: I went to that bank in Redwood City after
The B of A phone system refused to give me any information. Their manager likewise
Refused all information and it looked like the bank had stolen all my money. It took a heavy
Hand from Assemblyman Marc Berman's office to correct the B of A. Move your money to SMCU!
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