Stopnshop.org

The worker collecting the carriages in the parking lot decided to LIFT the carriage to get it out since it wouldn't fit between the two cars! In doing so, this guy literally damaged the entire driver's side of my car with multiple serious dents and scratches! I had to get the manager. The manager was kind enough to come outside and take pictures. He also took all my information down. Unfortunately, trying to get someone from corporate to return a phone call is like pulling teeth! I have called three times and have left three messages. Nothing. I even called the main number for the insurance company and three times I was disconnected. This is insane.

This is a brand new car that now has a lot of damage. I just want my car fixed and yet I can't even get a return phone call.

As I was leaving the parking lot that same day, the worker came running over to me to explain what happened. He said the "carriage wouldn't fit through" so I tried to lift it! Gee, why not just leave it there and wait to move it until it could fit? I told the guy I know what happened but do you see the damage you did? Do you realize the extent of the damage? He said, "Yeah, if I get fired I get fired!" Great...that doesn't help get my car fixed.

I have to go back again! This is ridiculous.