Store Supply Warehouse has a rating of 4.68 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Store Supply Warehouse most frequently mention customer service, timely manner, and jewelry boxes. Store Supply Warehouse ranks 13th among Business Services Other sites.
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It's not so massive, easy to modify. What i mean is i've done a couple personal changes to put this case exactly where i wanted, and it fits perfectly! Good thing for collectors, who want some order in collections and a good display place to decorate the room; like i did
Our order turned into a nightmare! They shipped by Estes. Estes missed delivery appointments, delayed opening of our store, cost hundreds of dollars to have labor ready to unload and they did not show. Store Supply warehouse did not resolve the issue or did not care if the issue was resolved. If you buy from this company, you are not going to be happy.
I ordered a jewelry display case and immediately realized I would like to have a second. They arrived faster than expected. The vulnerable glass was packed to perfection. Both orders arrived unharmed.
I bought product from her just can't get the shipping company to deliver. Estes trucking first told me they need special equipment to deliver. Mind you it's 4x8 slat board 11 pieces. Then I was told they couldn't get the truck into a mall parking lot. Then they told me they couldn't find the address. All of this on the same phone call. Still 2 weeks later. No credit. No slat board. Nothing
Tip for consumers:
Make sure they don’t use Estes trucking
Products used:
I thing never got delivered
Our order turned into a nightmare! They shipped by Estes. Estes missed delivery appointments, delayed opening of our store, cost hundreds of dollars to have labor ready to unload and they did not show. Store Supply warehouse did not resolve the issue or did not care if the issue was resolved.
If you buy from this company, you are not going to be happy.
Tip for consumers:
Buyer beware if they use Estes to ship your products to you.
Products used:
Still not delivered to us.
Overall I was happy with the order. I didn't like the large bags put in plastic as this is not eco-friendly. Also, the acrylic frames suction cups do not hold and won't work for what I wanted.
I purchased the grid wall sign holders and while I love the concept and think they look great, unfortunately I am unable to use several of the holders I purchased because they arrived broken. The holders are made to be placed over the grid wall bar, but because it is made of acrylic, they break off very easily, thus making the holder unable to be used. I guess that money was wasted, back to the drawing board!
Tip for consumers:
Great company, but don't purchase the acrylic grid wall sign holders
Products used:
Grid wall acrylic sign holder
There are some things that we need pretty regularly in our store, so we come here frequently to get boxes, and bags and hang tags and such. It's great that we can find our previous orders and use them to order the new ones. It helps a lot.
Tip for consumers:
It's the place to go when you need store supplies.
Products used:
Bags, hang tags, boxes
I order sheets of glass on a fairly regular basis and my experience has always, without exception, been great! My last order of 30 pieces of glass arrived without one scratch or crack Despite the shipping box looking smashed. (Which is probably the first time that happened for me. Packaging is generally very strong and solid)
For what I buy, they have very good prices, excellent customer service, and their shipping is always fast. I would happily recommend them.
I have been ordering all my operating needs from Supply Warehouse since 2012. Only had 1 issue with my order not being right and they fixed it right away with no questions asked. Lowest prices on bags, tags, and labels which I use alot of in the Estate Sales industry.
Products used:
Bags, labels, pricing gun, tags
I bought some grid walls with feet. The price was excellent as are the grid walls. Delivery was quick. Some screws were the wrong size hut their customer service handled it quickly. Any artist looking for affordable grid walls to display art at shows couldn't go wrong with this company
Tip for consumers:
The price was too good to pass up and the quality of the product and efficiency of customer service are outstanding!
Products used:
Gridwalls with feet. Comes in 2 sections for storage and transport.
They expect you to unload and move it inside your business, they assume you have people to help (they require it) by help, i mean do everything, driver makes next to no effort to assist. They dont inform you of this until after checkout, which is great prices and decent product, but for 600.00 shipping and handling, i expect full service. Very VERY disappointed in this experience.
I have purchased a number of different products at Store Supply. I am not a retailer, instead, I have a large family. I purchased a dress rack that is high quality and I have used it for years. The paper products are also great. The current order is tissue paper I am using for packing and moving. I have purchased jewelry boxes, and jewelry display pieces for my daughters. This is the BEST place to buy hangers from.
Tip for consumers:
Very responsive if you need them over the phone.
Products used:
Hangers, jewelry displays and boxes. Clothes rack. Boxes and tissue paper.
I purchased a large tiered round rotating jewelry earring display and found that each time the customers spin the display it would topple over with the earrings. The display is not well balanced after set up and once it turns becomes loose at the bottom. I bought it with the intention for it to rotate so customers could see the earrings before making a purchase. This display cannot rotate without being dislocated at the base and eventually toppling over. This really was a disappointing purchase.
Everything I was looking for I got. Some where on special, bonus! Flat rate shipping made this order very pleasant. I appreciate all of it.
Products used:
All of them. Bags, tissue, jewelry forms, slatwall fixtures. . .
We've used Store Supply Warehouse for approx. 3 years and had been very happy. We can no longer count on delivery and have had to move to another supplier. The product is not as good in terms of quality, but we can get it and keep our business running.
We have been ordering from this company for a year to purchase items for our market. Although their shipping is fast, order fulfillment is not always accurate. We recently had to contact them three times to get an order corrected. I can understand a mistake being made once, but repeating the same mistake three times is unacceptable. The merchandise quality is excellent and the prices are good, but the shipping department needs some work.
Products used:
Grid walls, sign holders, sign inserts, gridwall clips
Ordered additional parts for Slatgrid wire and received the order very fast! Everything was received in good condition! Thanks
Tip for consumers:
Fast shipping
Products used:
Slargrid parts
So. I'm a bit disappointed in this purchase. I paid for faster shipping (4-5 days) and called two-three weeks later and finally got a hold of someone and she said, they haven't even started printing. Something about the printer being broken, (Again) and that she would tell them to start production. Which I don't know why it paused to begin with? I asked for a call back about the status, she insured a call back that day, never received a call or email, I then wrote an email and got an email back days later saying they were in production. I'm just disappointed. Also, some bags were totally printed sideways.
Ordered displays for shop. Was told racks would be delivered in 3-5 days. Well almost 2 weeks later still no racks. So I called THEM. Was told that racks were damaged in shipment? But no one told us. It took a call from the buyer to find out. The company should have called the customer. Just better communication would help immensely. Not like we don't have time?!?
Everything was just as I had ordered and hoped it would be. I have to be frugal with my budding craft business expenses. With Supply Store Warehouse, I found good quality at exceptionally good prices. Even the cheap flocked inserts were not cheap-looking--which was a real surprise. The shipping materials kept everything in good order. Overall, I was very pleased and will buy from them again.
Products used:
trays, inserts, bag--everything
Slatwall turned out beautiful and arrived in excellent condition. Received our product within 7 days of order!
Tip for consumers:
This is our second order of slatwall with Store Supply. Our first order had a piece that was damaged and they remedied it so fast - getting us a replacement piece shipped out immediately. The customer service team was so easy to work with, they didn't nickel and dime us, they were dedicated and committed to helping and made us a customer for life!
Products used:
slatwall and slatwall accessories
I purchased the freestanding rack for display for a craft show and the rack assembles on one side but on the other the holes do not align so the piece cannot be assembled. I e-mailed about this issue but have not heard anything back yet.
I've been buying from store supply for several years. I love their products and they have competitive prices. Ship quickly and a very reliable company. Repeat customer for life.
Tip for consumers:
The site is easy to use.
Products used:
All I ordered
Bought a few wall grids to use in my desk area and it worked out perfectly. I can organize my notes and supplies. Bought the wired shelves and file folder at Office Depot though. But it's very functional and these grids were less expensive than the ones found on Amazon or anywhere else for that matter. I think I paid $10 something for 4 grids which included shipping.
Products used:
Wall grids
All items seem to be well made and durable-------------------------------------------------------------------------------
Products used:
Gridwall
We are THE premier place for ALL your Store Fixture, Supply and Display needs! Low Price Guarantee. We will match or beat any offer! 88.8% of the US population will receive their order in 1 business day! 98% will receive their order in 2 business days!
We are dedicated to providing quality customer service. Our customers have always been our main focus and we are are committed to doing whatever necessary to make their experience with us a great one. If there is ever a time that an issue arises, we are always quick to resolve it.
Store Supply Warehouse stocks and sells over 4,000 popular retail fixtures and store supplies, including but not limited to:
Retail Store Fixtures:
*Store Display Cases
*Shelving
*Slatwall
*Wire Grid
Store Signage
*Merchandise Display Items
*Display racks
*Hangers
*Store Mannequins and Clothing Forms
*Jewelry Displays
Packaging
*Tissue paper
*Ribbon, bows and raffia
*Shopping bags
*Price Tags and Merchandise Labels
*Apparel and Gift Boxes
We appreciate your comments. We are truly sorry for the lack of communication regarding your order. We will review the situation with Customer Service Management. We will continue to improve communication within our organization especially when it involves orders. We will do better in the future. Thank you for bringing this to our attention.