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Linda S.

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1 Review by Linda

Store Supply Warehouse

  • Store Supply Warehouse

“Poor communication..”
4/25/20

Ordered displays for shop. Was told racks would be delivered in 3-5 days. Well almost 2 weeks later still no racks. So I called THEM. Was told that racks were damaged in shipment? But no one told us. It took a call from the buyer to find out. The company should have called the customer. Just better communication would help immensely. Not like we don't have time?!?

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Patricia S. – Store Supply Warehouse Rep

We appreciate your comments. We are truly sorry for the lack of communication regarding your order. We will review the situation with Customer Service Management. We will continue to improve communication within our organization especially when it involves orders. We will do better in the future. Thank you for bringing this to our attention.

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