• Swagtron

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Overview

Swagtron has a rating of 2 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Swagtron ranks 28th among Scooters sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
How would you rate Swagtron?
Top Positive Review

“Great Hoverboard, Great Price, fast shipping”

John K.
3/24/17

After being scammed by another hoverboard company (I got my money back through chargeback), I ordered from Swagtron.com. I got a T3, arrived in 2 days after I placed my order. Looks Baller, has bluetooth, rides smooth, and is like 10x cooler than my neighbors generic hooverboard.

Top Critical Review

“Sold me a broken scooter”

Renee S.
7/13/21

I got a bad refurbished scooter, broke after 5 days, had to send it back, was without my kids Christmas gift for a month. After having it for a few months, my kids maybe rode it 30 times, and it breaks again. Tech is saying it needs a new battery, I'm so confused on how this scooter lasted us 5 months, breaks twice, and now they want me to pay $160 in repairs when it originally cost me $180. What a joke of a company, they should put in the description not meant to last more than 6 months. Ruined my kids only Christmas present.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user renees582
1 review
0 helpful votes
July 13th, 2021

I got a bad refurbished scooter, broke after 5 days, had to send it back, was without my kids Christmas gift for a month. After having it for a few months, my kids maybe rode it 30 times, and it breaks again. Tech is saying it needs a new battery, I'm so confused on how this scooter lasted us 5 months, breaks twice, and now they want me to pay $160 in repairs when it originally cost me $180. What a joke of a company, they should put in the description not meant to last more than 6 months. Ruined my kids only Christmas present.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kenw560
1 review
0 helpful votes
September 27th, 2022

I bought an electric scooter and after a month it was sent back to swagatron for a warranty repair. Because of Covid, they weren't able to repair it so they said they'd send me a new one. 6 months go by and they call to afl me what color I wanted and when I received it, it was refurbished. I paid $400 for a refurbished scooter that too did not work. They wouldn't help me after that, they just stopped responding to my emails. So I'm stuck with a refurbished scooter that doesn't work and I'm out $400. Terrible company to deal with. Spend your money elsewhere because you get nothing out of these people.

Tip for consumers:
If you have a problem, forget about getting it corrected.

Products used:
Electric scooter but only for a few weeks until it broke and they started but didn’t finish taking care of my issue.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicholasa17
2 reviews
5 helpful votes
January 2nd, 2018

So I have three kids. I purchased 2 razor hoverboard for my two oldest boys and I wanted one more for my littel girl but could only find a swagtron t1 in pink. I read up on swagtron and liked the fact that they have no overheating issues and that here is built in pressure sensor that won't let it move if your foot leaves the pad. So I was excited for my daughter after paying $400 and waiting forever once it came in to see my baby happy. I unboxed it read the instructions and calibrated the unit. The moment my daughter steped foot on the t1 it began to shake uncontrollably and threw her off. I recalibrated it several time with no luck. I got a defective unit. The T1 came with a card that said to call before I took it to the store were I purchased it, so I did. Swangtrons customer service is just as crappy as thier product! The moment I pressed the number to talk to somone about my defective product I got another atomated message that told me " if your product needs to be serviced got to swagton.com fill out a from and send it to us". Not only did I feel stupid for not just taking it back to the store but I spent another 40min on the phone to get told to go online, fill out a from and spend more $$ to send thier crap product to them. The T1 is bigger and heavier than the razors and I have no issues with the I'm at all.

Thumbnail of user johnk375
1 review
0 helpful votes
March 24th, 2017

After being scammed by another hoverboard company (I got my money back through chargeback), I ordered from Swagtron.com.

I got a T3, arrived in 2 days after I placed my order. Looks Baller, has bluetooth, rides smooth, and is like 10x cooler than my neighbors generic hooverboard.

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About the business

Find the World's Best UL Certified Top Quality Self Balancing Scooter or Hoverboard w/FREE shipping! Buy your next hoverboard online at Swagtron.com today!

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