Totaladblock

Saw the number of ads increasing and saw the fee of Adblock, $2.99 a month, unfortunately I could not load onto my new computer, "incompatible", asked my son to check for me as I am nearing 80 years old. Unable to load the program, " just send them an email and cancel your monthly subscription". Sent them an email explaining the issue, got a time stamp of receipt, and went to my PayPal account to cancel the monthly charge. What should to my wandering eye appear, a $39.00 charge? Sent them seven emails asking how they got permission for a charge of $39.00 + $2.99 for the month? No response, your email received, "do not send multiple emails it causes delays in our response". Contacted PayPal and since I could not produce an invoice, they gave the decision to Adblock. So be cautious, unless you can throw $40.00 away for zip/nada.

They offered a $1 trial. This product didn't even remove 20% of the ads so it does not perform as promised. Not even close. I monitored and logged many of the ad popups. I cancelled before the 30 day trial ended and they "confirmed" I was cancelled. Because their addon extension was causing a problem with my desktop, they walked me through the uninstall steps. The next month they billed me. I'm lazy, so I didn't notice for awhile. I tried to cancel again, but their process it specifically designed to prevent people from cancelling. It says go to your account billing to cancel, but there is no button or link there to do so. It only has copies of your billing history (statements) and your credit card information. By design, you cannot cancel or modify the credit card information without adding a new replacement card. There simply is no "cancel account" option anywhere on the website. They don't provide a phone for customer support. They only provide chat service and any customer in the USA knows how these outsourced chats work. Overly polite, but absolutely worthless as they communicate through a script. There is no functional interaction while all the time they are trying to resell you - upgrade - your services. They cannot cancel your account through the chat - sigh - so they offer to send you an email link that never arrives. Now, it's up to you to remember to start this process all over again and repeat the same foolish nonsense. I NEVER recommend subscribing to ANY service that cannot offer simple and precise platforms or basic human services. This is more on the scam side than legit. The product barely works and all they are looking for is your credit card number to get you stuck until you contact your credit card company to set up a block. Business should not make customer service this hard. Stay away from this very, very poor company, unless you are simply fine paying monthly for a sub-par service.

DO NOT fall for their claims to block unwanted pop-up adds from your computer or laptop! If I could give this company a MINUS 10 I would. NOTHING but a scam! AND forget about their customer service,, You'll NEVVVVAAAA have contact with the same person! I had to go through a David, Naomi, Gia, Shirley, and Russell! WITH NO RESOLUTION!