• Touchup Zone

Touchup Zone

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Overview

Touchup Zone has a rating of 2.45 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Touchup Zone ranks 363rd among Auto Repair sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    1
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
See all photos
How would you rate Touchup Zone?
Top Positive Review

“Good product - might work on phone etiquette”

George L.
3/14/24

I don't know about these other raters - but my product arrived on time and worked beautifully. My 1st call was declined because my CallerID was a company - my 2nd was greeted with a hang-up - 3rd got me in fine. I suspect he's inundated with cold call sales from foreign marketers (I know I am). So a little slack is due here

Top Critical Review

“Company doesn't send product or answer the phone, scam”

Jamison M.
11/14/22

Ordered $234 worth of product on and two weeks later nothing. Company initially answered the phone, laughed and said it will go out "today" yet never sent it. They have changed their phone number on their website times since, and will not answer the phone anymore. Avoid this company, scam.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user jamisonm25
1 review
1 helpful vote
November 14th, 2022
Verified purchase

Ordered $234 worth of product on and two weeks later nothing. Company initially answered the phone, laughed and said it will go out "today" yet never sent it. They have changed their phone number on their website times since, and will not answer the phone anymore. Avoid this company, scam.

Tip for consumers:
dont

Thumbnail of user tvwilliams829
1 review
0 helpful votes
September 23rd, 2023

My order never showed up and they do not respond to phone calls or email when I tried to find out the status. Had to dispute credit card charge.

Tip for consumers:
they do not return phone calls or reply to emails. scam.

Products used:
none, order never showed up

Service
Value
Shipping
Returns
Thumbnail of user glillard60
1 review
0 helpful votes
March 14th, 2024

I don't know about these other raters - but my product arrived on time and worked beautifully.
My 1st call was declined because my CallerID was a company - my 2nd was greeted with a hang-up - 3rd got me in fine. I suspect he's inundated with cold call sales from foreign marketers (I know I am). So a little slack is due here

Thumbnail of user joeg1517
1 review
0 helpful votes
September 17th, 2023

I bought two touch up pens. The felt on the base color pen pushed into the pen as soon as I applied pressure. I emailed customer service and they said a replacement would be sent. Weeks later i still did not get the replacement and they stopped responding to me.

Thumbnail of user robertt3807
1 review
0 helpful votes
December 12th, 2023

William lies about business practices, his position in the organization and when asked to cancel an order he initially agreed, he shipped it out anyway and then quoted the refund policy stating there was nothing he could do and hung up on me. I reiterated he misrepresented the company and failed to do his job and he proceeded to hang up again.

Thumbnail of user jimp1265
1 review
0 helpful votes
April 7th, 2023

Ordered recommended paint on their web site and didn't match and refuse to refund or exchange touch up paint.

Thumbnail of user cmkwiecinski
1 review
0 helpful votes
August 30th, 2023

No paint was delivered. Kept my money. A guy name William answered the phone. Probably lives with his mother in her basement.

Service
Value
Shipping
Returns
Quality

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