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I bought two touch up pens. The felt on the base color pen pushed into the pen as soon as I applied pressure. I emailed customer service and they said a replacement would be sent. Weeks later i still did not get the replacement and they stopped responding to me.
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William lies about business practices, his position in the organization and when asked to cancel...
My order never showed up and they do not respond to phone calls or email when I tried to find out...
