Try The World has a rating of 1.63 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Try The World most frequently mention customer service, credit card, and grocery store problems. Try The World ranks 1073rd among Food & Drink Other sites.
This company responds to reviews on average within 8 days
No positive highlights yet
I purchased this box for my sister's birthday, and she absolutely adored it. I placed an order for two boxes through their website, which was user-friendly and streamlined. Impressively, the delivery arrived a day ahead of her birthday, making the timing impeccable. The box itself, along with the snacks inside, boasted vibrant colors and appealing aesthetics, enhancing the overall experience. We had a delightful time sampling the snacks and engaging in lively comparisons of flavors from different countries.
Arrived late, they sent potato soup mix, chicken flavored ramen, mini container of salt, chocolate covered cherries(milk & dark), chocolate chip shortbread cookies, crème filled wafer cookies, etc. I could have went to the grocery store and got the same stuff a lot cheaper. No one liked any of the products. Also be warned they auto renew even if select a one month trial so Beware and to cancel you must do so by email. Do Not Recommend
Arrived late, they sent potato soup mix, chicken flavored ramen, mini container of salt, chocolate covered cherries(milk & dark), chocolate chip shortbread cookies, crème filled wafer cookies, etc. I could have went to the grocery store and got the same stuff a lot cheaper. No one liked any of the products. Also be warned they auto renew even if select a one month trial so Beware and to cancel you must do so by email. Do Not Recommend
Very bad value for the 80 dollars CAD that I paid you are supposed to be able to cancel through a subscription tab but the website does not have one nor can one be found on Google or through any other means! Overall experience and value comes across as being very scammy! Never sent an email to confirm original order (checked spam nothing there either) nor to notify that they were putting another order through likely so they can try to fly under the radar while getting as much money out of you as possible... AVOID!
Hi Sarah,
Thank you for contacting Try the World. We're deeply sorry about any issues with your order. Can you please send us an email at sayhello@trytheworld.com and we can go over your account with you and fix this.
I signed up for the six month option thinking it was a one-off and would end after six months. I didn't see the small print UNDER the purchase button that said I was agreeing to recurring payments. Plus I signed up with a discount code and was renewed at full price, without receiving any courtesy email that $180 would be coming out of my account. I was able to get a refund, but it was a bit of a challenge, so I highly recommend setting a reminder for yourself to cancel your subscription if you don't want to keep it going by accident. Otherwise, the product was fun enough for the time we had it.
Products used:
6-mo "subscription"
Hi Moxy,
Thank you for contacting us. We're deeply sorry about any issues with your account. Our customer service team will follow up with you and get this fixed. Thank you for your patience and understanding.
Terrible customer service and disgusting response. I got this gift for my late grandfather and they auto-renewed the service. I reached out expecting they would make an exception- but NOPE. My grandmother is stuck receiving orders with her late husbands name on them every month until April.
Hi Julia,
Thank you for contacting Try the World. We're deeply sorry about any issues with your order. Can you please send us an email at sayhello@trytheworld.com and we can go over your account with you and fix this.
Took a very long time to receive first box, but the food options were good. Second box arrived on time but I wasn't crazy about the food this time. I forgot to cancel my subscription, at first they denied my request for a refund, but after I replied they offered me a partial refund. I'd say it's a fun thing to try, but if if it doesn't turn out to be your cup of tea, don't forget to cancel before your renewal. It would be nice if you could cancel on their website vs. having to email them.
Products used:
Three month sub
I work on an online subscription business, and the practices here are bordering on the level of a scam. We have rules we need to follow for consumers and I'm astounded they are able to get around it.
1. No confirmation email you can refer to - sometimes you wonder if this transaction even happened
2. Took 2 months to receive the first box. This was purchased for a birthday so you can imagine the disappointment.
3. No way to log in to check on your box, and due to lack of confirmation email you're just left in the dark unless you write in.
4. The boxes are REALLY bad quality. We got expired items/bordering on expiration, really cheap items that you can often find in U.S. supermarkets. Brilliant idea from them to take expiring inventory from supermarkets and package it up to sell for $40/box.
5. Worst of all, they renew you with no notice whatsoever. This is only mentioned in the fine print, and because you get no confirmation email you have no way to refer back to this.
These are some of the worst practices I've ever seen. DO NOT USE THEM.
Hi Lydia,
Thank you for contacting Try The World. We're deeply sorry about any issues with your account. Anytime there are issues we can help assist through our customer service team. The confirmation order emails are always sent out and sometimes you have to check all folders and our shipping policies show on our website on first time orders then boxes ship out mid month each month going forward. Can you please send us a new email to sayhello@trytheworld.com and we can go over your account and fix this going forward. Thank you for your patience and understanding.
Do not even create an account with this company. If you already have, ensure to email them to cancel as soon as possible! I was given a gift card for 3 boxes, and now am being charged to my credit card by them. The products were cheap, shipping was delayed, and my account information was leaked by the website.
Tip for consumers:
Horrible.
Products used:
None.
Hi Lauren,
Thank you for contacting Try the World. We're deeply sorry about any inconvenience with your account. Our CS team just got your phone call and have fixed your account going forward. We will be sending you an email and please follow up. Thank you for your patience and understanding.
Delayed packages every month, won't cancel your subscription until after it renews and then refuses to refund saying that it has already renewed and there is nothing they can do as they are a subscription based service. Terrible business practice and will not be ordering from them ever again
Hi Tim,
Thank you for contacting Try The World. We're deeply sorry about any issues with your account. Can you please send us a new email at sayhello@trytheworld.com and we can work on fixing this going forward. Thank you for your patience and understanding.
How disappointing. I got a subscription back when the company first started and I loved it. Now, it is worth about $3 at any corner market. Plus, no description of what you're getting and no refunds.
Hi Eliana,
Thank you for contacting Try the World. We're deeply sorry you didn't like your most recent boxes. Our boxes are around the globe themed. Can you please send us a new email to sayhello@trythrworld.com and we'll go over your account and fix this going forward for you? Thank you for your patience and understanding.
I ordered this as a 1 time thing for my family to get an Italian box for Christmas. They never got it even though it was ordered a month before Christmas.
Eventually they received a box and only has Asian foods. It's been 3 months since the first box came and they're all Asian. I also selected the medium sized box and they upped the size to the largest size, thus charging more. Theirs is also no indication as to which country the goods are from.
There's nowhere on the account tab on their website to cancel. I sent an email. Waiting to see what happens.
Tip for consumers:
Read the fine print. If you think you’re signing up to send a friend a food gift box, you might be signing up to send them a gift box every month.
Products used:
Asian foods
Hi Justin,
Thank you for contacting Try The World. We appreciate your updated review and we will make sure things go correctly going forward.
Its been over a month and not delivery yet! Or either communication to follow up. Disappointed from a consumer perspective, and wondering how the social media comments are restricted to keep the "positive ones" only… I'll continue to wait, and counting more weeks.
I hope the 1st box, corrects and meets expectations… to be continued
Tip for consumers:
The branding is nice!! Good marketing tool to catch costumers
Hi Herbert,
Thank you for contacting Try the World. We're deeply sorry about any issues with your account. From last week I see here the customer service team emailed you twice and sent your tracking information. Can you please follow up on the thread or we'll re-ping you and get this fixed. Thank you for your patience and understanding.
Where to start, first, I purchased a large box at the beginning of the month but found out soon after that it would NOT ship until the following month so I requested to cancel the order. Instead of allowing me to cancel they said that it would be shipped early and guaranteed to arrive by Christmas Day… it did NOT arrive by Christmas Day. When it did arrive it was a disappointment. I purchased the largest box and the box contained everything from duplicate items to things I wouldn't considered very "worldly". The box contained things like raman noodles and chocolate bars, juice etc. 98% of the things in the box I have seen or purchased before from my area's shops and grocery stores. On top of that, one of the packages was open and spilled all over the box during shipping.
I also emailed the company when the box did not arrive on Dec 25th and received no response from them. I will never recommend them or order again. Try a different company!
Tip for consumers:
Don’t purchase from this company.
Products used:
Large snack box
Hi DR,
Thank you for contacting Try the World. We're deeply sorry about any issues with your order. Can you please send us an email at sayhello@trytheworld.com and we can go over your account with you and fix this.
I purchased this box for my sister's birthday, and she absolutely adored it. I placed an order for two boxes through their website, which was user-friendly and streamlined. Impressively, the delivery arrived a day ahead of her birthday, making the timing impeccable. The box itself, along with the snacks inside, boasted vibrant colors and appealing aesthetics, enhancing the overall experience. We had a delightful time sampling the snacks and engaging in lively comparisons of flavors from different countries.
Trytheworld.com is a scam. I placed an one-year subscription in Oct 2023 and the first 2 boxes received contained stale and expired products. There is no explanation of what countries the snacks are from. They seem pretty random and look like they've been at the bottom of someone's pantry for decades. I emailed multiple times to the company's customer service department and ZERO communication back. My credit card company, American Express, got a customer service number for me. I called and that number is not in service *******277 (For those who want to keep trying). I learned my very expensive lesson. This is a SCAM. There is another company that does this, trytheworld is capitalizing on that company's model/similar name. BE AWARE!
Our son gave us a $55 gift box for Christmas. We received cheap candy, an off brand package of ramen noodle, a small bag of chips and a small container of salt. Total cost estimated at maybe $10. Crap! Look somewhere else for a fun gift!
Hi Beth,
Thank you for contacting Try The World. We're deeply sorry if you didn't like your recent box. All of our products are from around the globe and are very unique and hard to find. If you can please send an email to sayhello@trytheworld.com we can go over your account and get this fixed for you. Thank you for your patience and understanding.
Extremely, extremely unimpressed. Was supposed to get three boxes from three different countries, but instead got an odd hodgepodge of carby, sugary snacks from who knows what country. They sneakily renewed my subscription without my authorization, and would not offer a refund. AVOID this poor excuse for a company.
Absolute junk. 'Try the World' is a subsidiary of at least one other snack box seller (Universal Yums) - it's role, seemingly, is to take all the leftovers from the other company(ies) and throw them in a box and then brag about how they "curate" the contents. There is no theme or coherence, just odd items that are not very good. The subscription cannot be cancelled no matter how poor the product, so best just to avoid this one all together.
Tip for consumers:
Always do an on-line review before engaging one of these fly-by-night sellers
Products used:
Threw away most of the "snacks"
Absolute garbage. The company sells itself as a gourmet food/snack subscription & it's a bunch of junk food!
I've received the same items in multiple boxes.
Customer service is nonexistent.
I canceled my subscription 2/8/22 (you can only contact via email) my deliveries were to be stopped & I was promised a refund. I've received 4 boxes since then & 0 refund. Two boxes that I received today have duplicates of the same garbage!
Unethical, awful company!
Tip for consumers:
Do not subscribe to Try the World
Products used:
Food
Hi Deanne, we're deeply sorry about any issues with your account. Can you please send us an email to sayhello@trytheworld.com and I can get this fixed for you? Thank you for your patience and understanding.
This company is the biggest joke in food boxes that I have ever seen. Snacks inside are 100% starches, sugars, and carbs. Nothing inside is novel or intriguing. There is also no papers inside explaining any of the foods or providing any context.
The snacks have no discernable theme; I get snacks from different countries in the same box, always the same countries, and from countries like Mexico (which is not exotic to someone who live in the USA). I even get the same exact snacks in consecutive boxes sometimes!
The pricepoint is wayyyyy off as well. Each box contains maybe $5-$8 of food and they charge disproportionately more. Honestly I dont see how this garbage company is still in business.
Tip for consumers:
Avoid this company.
Products used:
Various snack foods such as wasabi peas and tandoori chickpeas.
Received this as a gift for Christmas. Subscription was supposed to start in January. It was late which they blamed on the weather. From the package to arrive some of the product was open in the box and smashed. February order never came. It has taken three emails and two phone calls for them to respond. They again blame the weather. Now in the middle of March and still have not received February or March. Trying to get a refund and having difficulty.
Hi Lisa, we're deeply sorry about any issues with your account. Can you please send us an email to sayhello@trytheworld.com and I will get this fixed going forward. Thank you for your patience and understanding.
I was excited to receive my box after seeing pictures of all the interesting boxes from different countries. What I received was a hodgepodge of five items that looked like it came from World Market. Items: olive oil, coconut oil, Nando's Peri Peri sauce that I can get down the street from my house, peach gummies and Belgium chocolate spread. This is not at all what is advertised. Save your money, do not buy!
Tip for consumers:
Don't
Their (non) Customer Service number rings once and then goes busy-for days now! They also haven't replied to emails. They sent common (think Walmart) items without the nice display box they advertise. We can't even tell what "country" it is supposed to be from. Years ago we tried this and it was good. Not now!
I decided to give this subscription as a gift to my fiancé for Christmas and I purchased my first box on 12/3/20. It is now 2/12/21 and I have yet to receive any boxes and continue to get charged monthly. I've reached out to customer service 3 different times and they tell me the box is being shipped out next week, that obvsiously hasn't happened. I've cancelled the service and asked for a refund but there is silence on the other end in regards to my refund. This is so unacceptable.
A colleague gave me a code for a free snack box as a holiday gift. I placed my order and knew something was strange when the order confirmation email told me that it would take two months for my order to arrive. When it arrived (two months later) the box was filled with expired and nearly expired items that looked like they were from a clearance section at a grocery store. Two items stood out however, samples of jam and coffee that included a brochures on each company. I reached out to those two boutique companies and they were shocked and dismayed to hear about their products being featured along side the clearance items. The company to which they had sent their samples operated under a different name (Urthbox). This is not an honest company. This is barely a company. They hide behind shell addresses and email automation services. Do. Not. Waste. Your. Money.
Tip for consumers:
Do not order! Avoid Try The World and UrthBox -- they are the same company and total scams.
Products used:
None
I was very excited to get this monthly gift. I am an enthusiastic home chef. I have received 3 monthly boxes so far. The first 2 month boxes I received were the same. I tried to find recipes for the contents but my boxes don't match what is on their website. Recipes contained in the boxes would be a no-brainer. Just seems to be a whole lot of random stuff with no theme. Probably could get this stuff from a leftover discount store. By comparison, I had used another monthly food Club before which was far superior. Anyone have a use for 3 bottles of Habanero garlic pepper sauce! I tried to directly contact the company but there are no options for that.
Tip for consumers:
I would hope the company would provide recipes for products and allow a direct contact option on their website. The potential is there but needs a lot of work
Products used:
will try the sauces when I can find recipes
Discover the world through food! Our boxes are filled with authentic gourmet food and snacks curated by expert chefs and produced by local artisans.
Hi CE.,
Thank you for contacting Try the World. We're deeply sorry if you didn't like your recent box. Can you please send us an email to sayhello@trytheworld.com and we can go over your account and fix this for you going forward? Thank you for your patience and understanding.