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I work on an online subscription business, and the practices here are bordering on the level of a scam. We have rules we need to follow for consumers and I'm astounded they are able to get around it.
1. No confirmation email you can refer to - sometimes you wonder if this transaction even happened
2. Took 2 months to receive the first box. This was purchased for a birthday so you can imagine the disappointment.
3. No way to log in to check on your box, and due to lack of confirmation email you're just left in the dark unless you write in.
4. The boxes are REALLY bad quality. We got expired items/bordering on expiration, really cheap items that you can often find in U.S. supermarkets. Brilliant idea from them to take expiring inventory from supermarkets and package it up to sell for $40/box.
5. Worst of all, they renew you with no notice whatsoever. This is only mentioned in the fine print, and because you get no confirmation email you have no way to refer back to this.
These are some of the worst practices I've ever seen. DO NOT USE THEM.
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Do not even create an account with this company. If you already have, ensure to email them to...
How disappointing. I got a subscription back when the company first started and I loved it. Now,...
Hi Lydia,
Thank you for contacting Try The World. We're deeply sorry about any issues with your account. Anytime there are issues we can help assist through our customer service team. The confirmation order emails are always sent out and sometimes you have to check all folders and our shipping policies show on our website on first time orders then boxes ship out mid month each month going forward. Can you please send us a new email to sayhello@trytheworld.com and we can go over your account and fix this going forward. Thank you for your patience and understanding.