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UMIDIGI has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. UMIDIGI ranks 162nd among Mobile Phones sites.
Forget about returning your item if you don't like it. I received my phone via ALIEXPRESS, after one day I contacted the Seller who was UMIDIGI official, because The phone A11 pro max was too heavy and it made a weird sound when talking via WhatsApp UMIDIGI Told me to keep it ( just use it, literally). Aliexpress said that I don't have a proof to clarify why I want to return it, according to them there must be something tangible you could take picture of They refuse to open a refund and to talk on the first place; they are obliging customers to consume their product. #avoid_Ali_express_umidigi
Forget about returning your item if you don't like it.
I received my phone via ALIEXPRESS, after one day I contacted the Seller who was UMIDIGI official, because The phone A11 pro max was too heavy and it made a weird sound when talking via WhatsApp
UMIDIGI Told me to keep it ( just use it, literally).
Aliexpress said that I don't have a proof to clarify why I want to return it, according to them there must be something tangible you could take picture of
They refuse to open a refund and to talk on the first place; they are obliging customers to consume their product.
#avoid_Ali_express_umidigi
UMIDIGI warranty repair
I warn you before buying products from this manufacturer.
I bought a smartphone, after some time the defect of the lenses I noticed. The official shop on the Aliexpres website does not want to make a warranty repair, does not read the messages sent. Servis Umidigi does not want to pursue this matter. Claims that it is not their competence. Sends me link to the regulations, warranty repair terms as. However, in these regulations, point 4 clearly states that when buying from their dealer (such is the shop on Aliexpres where the purchase was made), Umidigi is decisive in the dispute with the store. The case has been going on for a long time, no will to repair under warranty. The scammers, dishonest company, I feel cheated and robbed. I advise against buying in this company, this whole company is one big theft, a fraud.
Grade: - 10 points ( stars)
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