• Urbwa.com.au

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Overview

Urbwa.com.au has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Urbwa.com.au ranks 401st among Contractors sites.

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Top Critical Review

“Completely Unprofessional”

Terry F.
12/17/19

On the sixth of November, before 8AM, my door was knocked on. Some guy said they had to dig up the front of my drive way to connect a pipe across the road. I went outside and his mate had already spray painted the drive way. I was given no notice at all. Just a "If you have a car and want to use it, could you remove it?". It was locked away out of sight in the garage. I did, they said they would fix the drive when done. They did, bit of a bodgy job but job completed. Spray paint marks everywhere though. If I wasn't home, would they have let me know or would I have come home to a vandalised driveway unaware of what had taken place? That's not for me to speculate. I rang some guy named Ben, he said the paint would fade in two weeks. Six weeks later, nothing's changed except the ugly patch up job that greets me every day. I should of been given at least a day's notice. I know you don't care since I'm not actually your customer and I wasn't the one who was paying but think about this, this could foster ill-will between neighbours. This is cause and effect. If you're thinking about becoming a customer think about the fact that you could have to live in a potentially explosive situation while these guys are nowhere to be seen. Lift your game, this is unprofessional behaviour.

Reviews (1)

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Thumbnail of user terryf175
3 reviews
8 helpful votes
December 17th, 2019

On the sixth of November, before 8AM, my door was knocked on. Some guy said they had to dig up the front of my drive way to connect a pipe across the road.

I went outside and his mate had already spray painted the drive way. I was given no notice at all. Just a "If you have a car and want to use it, could you remove it?". It was locked away out of sight in the garage. I did, they said they would fix the drive when done. They did, bit of a bodgy job but job completed. Spray paint marks everywhere though. If I wasn't home, would they have let me know or would I have come home to a vandalised driveway unaware of what had taken place? That's not for me to speculate.

I rang some guy named Ben, he said the paint would fade in two weeks. Six weeks later, nothing's changed except the ugly patch up job that greets me every day.

I should of been given at least a day's notice. I know you don't care since I'm not actually your customer and I wasn't the one who was paying but think about this, this could foster ill-will between neighbours. This is cause and effect.

If you're thinking about becoming a customer think about the fact that you could have to live in a potentially explosive situation while these guys are nowhere to be seen.

Lift your game, this is unprofessional behaviour.

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