Variety Group

I signed up for a subscription, and I though I'd give it a try. When I quickly realized their database is out of date and not updated, I chose to cancel. I was told I am not allowed to cancel and I would owe them $2,500 for a year. If I don't pay I will be sent to collections. They said that's how much I owe to their company and they will have to put a credit hold on my company. I never use their services, I wanted to cancel the next day after I subscribed to them.

I subscribed to Variety Insight for one year. The database was not up to what I had expected but I let the subscription run out. They contacted me before the contract expired to see if I wanted to renew, I said no. Then they replied that they had made a mistake when they sent the renewal notice and that it was already too late, so I was resubscribed without my consent. I have contacted them multiple times to try to resolve this and they have not made any effort to address the situation. They have charged our organization for an entire year despite the fact that subscriptions are usually paid monthly.