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    Vso-software.fr

Corporate Values

Overview

Vso-software.fr has a consumer rating of 3 stars from 2 reviews indicating that most consumers are generally dissatisfied with their purchases. Vso-software.fr also ranks 15th among Video Converter sites.

How would you rate Vso-software.fr?
Top Positive Review

“Well, there are a few very good things here, that makes...”

anonymous D.
2/3/20

Well, there are a few very good things here, that makes me give a high rate 1. I didn't see any hidden fee, everything is pretty clear 2. There's a free protection app which is a big plus too 3. I used a coupon for a 30% discount and end up with a very nice final price Just one thing I didn't like was the very long process of the purchase, but maybe there can not be any shorter version of this process, so it's fine.

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Top Critical Review

“Even though you guys have a lot of questions answered...”

anonymous R.
5/22/20

Even though you guys have a lot of questions answered in your FAQs, it is tough to follow all those links. I feel you should have a YouTube channel with professional videos teaching how to use all the different settings, like AWS. There is plenty of information and courses on how to use AWS, which makes it so much easier to use them for big projects, unlike regular hosting service providers. Conclusion: Horrible user experience

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Reviews (2)

Rating

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philippc
3 reviews
9 helpful votes
June 7th, 2011
This site propose good products and service. I own two products from VSO Software, PhotoDVD and CopyToDVD. To order online the process is straight forward, different payment methods are proposed. You get the license key immediately by email to unblock the software product. I had to use their support service because on one of my computers I could not get the product to run. I got an answer a couple hours later with a solution to my problem (the problem wasn't with the product but the setup of my windows system was faulty).
philk53
1 review
1 helpful vote
May 9th, 2018
I upgraded my ConvertXtoDVD to edition 7 last year.
A year later, they charged me again. Unknown to me they'd put me down for a yearly subscription. To pay again and again every year. I was checking my PayPal for something else when I noticed it - stopped the automatic pay, and started a claim with PayPal got in touch with Avangate who handle their sales, and VSO itself.
Avangate told me they'd ONLY give a refund if I stopped the claim with PayPal.
VSO were openly hostile and blamed ME for subscribing (which I didn't) and they'd WARNED me (Which they didn't - I'm always checking my emails) - three times!
And THEN VSO said they would CHARGE ME for refunding what THEY HAD TAKEN! They say the French have an arrogant aggressive and pompous "support" - the letter I got proved that clearly.
The software is good. But check everything - check every box for a tick you didn't put in. For every button pressed subscribing you to something you didn't want (thats how they got me)
I will NEVER buy anything from this lot ever again.
Buyer beware where this lot are concerned

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