• Yita Home

Yita Home

Overview

Yita Home has a rating of 4.67 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yita Home most frequently mention high quality, and gaming chair. Yita Home ranks 4th among Cabinets sites.

  • Service
    40
  • Value
    39
  • Shipping
    40
  • Returns
    28
  • Quality
    39

This company does not typically respond to reviews

Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
49
See all photos
How would you rate Yita Home?
Top Positive Review

“Best ottoman! Reasonable price”

Amar K.
4/21/21

Its my third time buying from YITAHOME, the quality of their products are absolutely amazing. I got this multitasking ottoman because of its unique look, quality and of course the reasonable price. Its very functional and elegant design with a plush padded seat. You can use it as a stool, storage, footrest, table, etc. No need to assemble, just pull it up from folding. It can hold quite lots of stuff. Great for storing toys, clothes, glassware or even rice and kitchen stuff. Highly recommended!

Top Critical Review

“This company isn't even licensed to be selling stuff in Washington State”

Ms B.
2/16/24

Okay so December 12th 2023 we ordered a 10x30x6 and 1/2 ft greenhouse supposed to be upgraded heavy duty thick steel way above the competitors I mean it was a big old spill the item was listed at 600 bucks since I pre-ordered it and waited two or three months they said they would give it to me for 230 bucks but it didn't get here in January we asked him where it was at they told us it was coming from overseas and then from overseas it came down to California and then in California got shipped up here mind you this company is supposedly is doing business in Kent Washington I looked this business up online they don't exist go to Washington State department of Labor and industries contractor lookup and you look up a business name and there is no such business name for this company it doesn't exist when we got the product all the bars were damaged and it wasn't from the UPS they're all damaged from overseas the thing is very thin can't even withstand 20 mph winds I live in central Washington we get 50 mile an hour winds definitely garbage definitely not worth a dollar definitely disappointing then they lied to us about supposedly giving us the upgraded one if you look at these pictures I'm going to send you and then go to their website and see what they have you'll find their fraudulent they are not selling what they say they are they're showing you pictures of some stuff and then selling you knock offs cheaper models it's a scam I will be reporting this company to the better Business bureau as well as to Washington State department of licensing tread with very careful caution when dealing with this company I think their reviews they created themselves in order to make them happy four point something star review because there's no way any of the service we've received is even worth one star these sites should let you leave a review with zero Stars. Look at the picture of the advertisement that I attached to this review it shows nice thick walled pipes right on the right side it shows their competitors thin garbage pipes that will bend and break and then look at the pictures I submitted of what I received it's fraudulent. Not to mention the bars came damaged all dented and everything so be very cautious and tread with light feet when dealing with this company they are not selling you quality stuff they're advertising one thing and selling you another.

Reviews (76)

Rating

Timeframe

Other

Thumbnail of user amark20
1 review
1 helpful vote
April 21st, 2021

Its my third time buying from YITAHOME, the quality of their products are absolutely amazing. I got this multitasking ottoman because of its unique look, quality and of course the reasonable price. Its very functional and elegant design with a plush padded seat. You can use it as a stool, storage, footrest, table, etc. No need to assemble, just pull it up from folding. It can hold quite lots of stuff. Great for storing toys, clothes, glassware or even rice and kitchen stuff. Highly recommended!

Tip for consumers:
Best quality products!

Products used:
Ottoman

Thumbnail of user iftas
1 review
3 helpful votes
March 8th, 2021

I was looking for a mirror for my bed room which wouldn't take off much space, and I came across this combination of jewelry organizer and whole body mirror. Its a must have for ladies or even gents to keep everything in one place. You can fit in almost all your jewelries and makeup stuffs. Very easy to assemble. Came with a door hanging hook and as well the wall mount. High quality product! Highly recommended!

Tip for consumers:
Legit!

Products used:
Jewelry organizer box with mirror

Service
Value
Shipping
Returns
Quality
Thumbnail of user msb179
1 review
0 helpful votes
February 16th, 2024

Okay so December 12th 2023 we ordered a 10x30x6 and 1/2 ft greenhouse supposed to be upgraded heavy duty thick steel way above the competitors I mean it was a big old spill the item was listed at 600 bucks since I pre-ordered it and waited two or three months they said they would give it to me for 230 bucks but it didn't get here in January we asked him where it was at they told us it was coming from overseas and then from overseas it came down to California and then in California got shipped up here mind you this company is supposedly is doing business in Kent Washington I looked this business up online they don't exist go to Washington State department of Labor and industries contractor lookup and you look up a business name and there is no such business name for this company it doesn't exist when we got the product all the bars were damaged and it wasn't from the UPS they're all damaged from overseas the thing is very thin can't even withstand 20 mph winds I live in central Washington we get 50 mile an hour winds definitely garbage definitely not worth a dollar definitely disappointing then they lied to us about supposedly giving us the upgraded one if you look at these pictures I'm going to send you and then go to their website and see what they have you'll find their fraudulent they are not selling what they say they are they're showing you pictures of some stuff and then selling you knock offs cheaper models it's a scam I will be reporting this company to the better Business bureau as well as to Washington State department of licensing tread with very careful caution when dealing with this company I think their reviews they created themselves in order to make them happy four point something star review because there's no way any of the service we've received is even worth one star these sites should let you leave a review with zero Stars. Look at the picture of the advertisement that I attached to this review it shows nice thick walled pipes right on the right side it shows their competitors thin garbage pipes that will bend and break and then look at the pictures I submitted of what I received it's fraudulent. Not to mention the bars came damaged all dented and everything so be very cautious and tread with light feet when dealing with this company they are not selling you quality stuff they're advertising one thing and selling you another.

Tip for consumers:
It would have been very helpful if I would have known they were not legitimate I should have looked him up on the verification of a Business website before I get anything business-wise especially before I released my credit card information after we released the credit card information our card was hijacked.

Products used:
I didn't use anything they're not even on the department of Washington's labor industries website as a verified contractor doing business they shouldn't even be operating sales in the country so I don't know who these people are but I keep getting Chinese or some other foreign cultures names on most the emails so somebody's perpetuating a fraudulent scam here

Thumbnail of user joshd517
1 review
0 helpful votes
June 3rd, 2023

Waste of time. Crappy instructions.takes hours and hours to build. Flimsy. But all brands are as bad or worse. Impossible to return once it is out of the box.

Value
Shipping
Quality
Thumbnail of user lindac5454
1 review
0 helpful votes
January 6th, 2024

I purchased a 3 drawer file cabinet from Amazon which was manufactured by Yita Home. During assembly I realized they sent me 4 left drawer roller brackets and 2 right ones when it should have been 3 left and 3 right. Called Yita Home and was told I had to take it up with Amazon. Amazon of course doesn't have the parts bc they didn't manufacture it! They suggested calling Yita back and if they won't replace the part missing for free for me to purchase and Amazon would reimburse me. Seemed like an easy enough solution but noooo. Yita said they don't replace any parts free or otherwise. This meant I had to unassemble what I had done and send back. Received new cabinet and guess what?! Parts (different parts than the first cabinet) are missing from this one also. I got much further in the assembly process but am at a standstill. Have to go to hardware store to try and find the fittings I need. My other choice is once again unassemble and return 🤬. I will never purchase another item associated with Yita. I mean what are the odds this happens twice.

Products used:
I’d like to say I’m using a 3 drawer file cabinet but don’t have all the parts to do that

Service
Thumbnail of user lichengs
2 reviews
0 helpful votes
April 15th, 2021
Verified purchase

I found the photos attractive on the listing, so I decided to give it a try. It turns out that the products exceed my expectation. The tree itself is easy to assemble, taking me about 30 minutes. The frame is made of strong metal, making the tree hall strong and sharp looking. The wood shelf has a patina finish and looks fashionable. The seller is also responsive to my questions.

Tip for consumers:
Other buyer

Products used:
Hall Tree

Service
Value
Shipping
Quality
Thumbnail of user valeriav26
1 review
1 helpful vote
January 11th, 2021

I got a gaming chair from YitaHome last month before the holidays - it arrived quickly, the packaging was undamaged, was easy to put together. The chair looks great! It's not really soft - I am not a fan of a super-soft cushion, so it's perfect for me, It reclines a lot, you can lay down in it if you want - the only thing is it's a bit choppy on the way up. Overall good quality for the money.

Products used:
Gaming chair

Service
Value
Shipping
Quality
Thumbnail of user danielel38
2 reviews
1 helpful vote
January 14th, 2021

This company is wonderful, high quality products and arrives super fast at my house! Super recommend it to everyone!

Service
Value
Shipping
Returns
Quality
Thumbnail of user adamant42088
1 review
0 helpful votes
September 23rd, 2023

Placed a order through Klarna which has horrible customer service as well. I made my first payment then 2 weeks later before the next payment I paused my order because after 2 weeks I haven't received my order. Now yitahome says they don't know about my order number or anything about me. Just horrible customer service. After 20 days I'm still waiting. And I have to communicate to klarna and yitahome for each other and still help on getting my money back or fulfilling my order.

Products used:
Greenhouse

Service
Value
Shipping
Returns
Quality
Thumbnail of user tylerh374
1 review
0 helpful votes
May 14th, 2021
Verified purchase

I recently have received a gaming chair from Yitahome and i was fairly impressed by the comfort and the accessories it came with. This red gaming chair came with a foot rest, a pillow for the back of your head and a massage lumbar support. I was really impressed on how comfortable this chair was. I was also looking at some of there other products and i was very impressed on how wide there inventory goes. Overall i really feel like Yitahome should be more known and seem by all.

Products used:
Gaming chair

Service
Value
Shipping
Returns
Quality
Thumbnail of user brunnal
1 review
0 helpful votes
May 24th, 2021

I described it in a perfect word. A chair exceeded all my expectations, each part of the body fits perfectly in it, I love it. I am 100% relaxed after the massage, even the sound of the chair is relaxing, the arms, feet and head fit perfectly in the massage and I want to stay there forever. The quality is very good, the design of the chair is beautiful, it matches in any environment.

Products used:
Chair

Service
Value
Shipping
Returns
Quality
Thumbnail of user jh1340
1 review
1 helpful vote
October 14th, 2023
Verified purchase

Absolutely horrible place! I placed an order for a Vanity that was over 300$ and after weeks of waiting I call them to get an update on my order and was told there was an issue with the weight of my product and that I would receive a follow up in 24hrs. After waiting another 48 hours and no follow up at all I decided to call again. This time I was told that their system automatically canceled my order because my item is not in stock. They never reached out to me at all for any of this and I also never got the initial confirmation of my order at all. Do not trust these people they will send you in circles trying to keep your money for as long as they can telling you your item will be in stock soon so just wait. DO NOT WAIT GET YOUR MONEY BACK IMMEDIATELY.

Service
Value
Shipping
Returns
Quality
Thumbnail of user barbarab2513
1 review
0 helpful votes
July 11th, 2021

Love their outdoor sectional! It's so beautiful and the quality is great! Very comfortable!
The best upgrade for my new patio!
It's so easy to assemble! We did it in a few minutes! Best investment for this summer!

Products used:
Outdoor sectiinal

Service
Value
Shipping
Returns
Quality
Thumbnail of user joef935
1 review
0 helpful votes
December 27th, 2021

I would give 0 stars if possible. These are great cheap products if you don't have an issue. If something goes wrong trying to contact them and get information for the replacement parts cost is not an option at all. Even trying to get in contact with them is so beyond hair pulling frustrating.

Products used:
Ceiling fan with adjustable light

Service
Value
Shipping
Returns
Quality
Thumbnail of user steffernies
1 review
0 helpful votes
October 1st, 2021

I got the 7 drawer storage chest from them and it is very nice great for hiding all my things, it was easy to assemble as well

Service
Value
Shipping
Quality
Thumbnail of user julianak24
1 review
0 helpful votes
April 9th, 2021

Great experience with this brand. I got a mini fridge and it works perfectly. I love how the fridge works in the car and also at home, and doesn't consume to much energy - so that is wonderful. Seller Answer all my questions before I get it

Service
Value
Shipping
Quality
Thumbnail of user damianf58
1 review
0 helpful votes
January 7th, 2022

Fvtvt t brttvvttvjthjjbggjjhgbtvfvf Fr d dcecdcdccfcdcrcrcececrcrcrl Missing parts, $#*!ty return policy

Tip for consumers:
Don’t buy

Products used:
None it’s broke

Service
Value
Shipping
Returns
Quality
Thumbnail of user assalb
1 review
0 helpful votes
February 5th, 2021

I love my new yitahome dresser. It was easy to set up, it looks so modern and it's very sturdy and spacious. That price is absolutely unbeatable and so affordable! Cant wait to order more things from their amazing collection.

Tip for consumers:
Love them

Products used:
Dresser

Service
Value
Shipping
Returns
Quality
Thumbnail of user lucyl250
2 reviews
0 helpful votes
March 2nd, 2021

Bought a wooden coffee table here to match the style of my home. Very satisfied with the color. Will get more later in the future.

Tip for consumers:
there are some extra coupon when promotion

Products used:
coffee table

Service
Value
Shipping
Returns
Quality
Thumbnail of user lahl
1 review
1 helpful vote
November 6th, 2020

Very nice gazebo. I love that it's Waterproof, it rained for 3 days very hard and none of my items got wet underneath!

Thumbnail of user mayy21
1 review
0 helpful votes
May 14th, 2021

Looks great. I love the style of this desk. It holds two monitors, notebook, mouse, keyboard, headset and docking station. Much storage room under the desk. Been searching for a while. Great desk for the price.

Tip for consumers:
Read review carefully

Products used:
Desk

Service
Value
Shipping
Returns
Thumbnail of user jenneym3
1 review
0 helpful votes
September 30th, 2021

I own several Yita Home products and I'm In love with each one of them. Specially our new ceiling fan, it's beautiful and powerful. Every product I have from them is of high quality and I don't have any complaints so far. Awesome company.

Products used:
Ceiling fan

Service
Value
Shipping
Returns
Quality
Thumbnail of user thanial
1 review
0 helpful votes
February 15th, 2021
Verified purchase

I am satisfied with this fabric dresser. It was very easy to assemble. It has great drawers space and it's sturdy.

Thumbnail of user sandral1186
1 review
0 helpful votes
June 28th, 2021

I love this perfect fold out toy box bench. Plenty of room inside and matches my son room decor. It is also very soft and easy to put together.

Thumbnail of user tarsilao
1 review
0 helpful votes
January 23rd, 2021

I'm so excited to be getting my first gaming chair. I spend a lot of time creating content. So I'm hoping this will help with lower back ache.

Products used:
Gaming chair l

Service
Value
Shipping
Returns
Quality

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Winnie l.
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4.7
76 reviews
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