• Zinger Chair

Zinger Chair

Overview

Zinger Chair has a rating of 3.96 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Zinger Chair ranks 6th among Mobility Aid sites.

  • Value
    7
  • Quality
    9
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Also, I tried to buy a cup holder for it but nothing fits.
How would you rate Zinger Chair?
Top Positive Review

“Allowed me to be mobile again.”

Jack L.
5/24/23

Seems to be reliable goes 3 different speeds & reverse zero turn 360 degrees keep on on battery level so you don't get stranded bring charger incase of charging is needed 8 mile distance before charging.

Top Critical Review

“Dangerous!”

Robert K.
7/29/22

On level ground the ZInger Chair is pretty good. It is very dangerous when trying to drive it down or up a ramp, especially where turns are involved. It's not going to happen. Why? Unless you are pulling up on the direction levers the chair is in neutral - no control whatsoever. Think about that! Plus both tires require 42lbs of pressure - lose pressure, you can lose control and not everyone has an air compressor handy.

Reviews (54)

Rating

Timeframe

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Reviews that mention popular keywords

cup holder (3)
Thumbnail of user jackl1022
2 reviews
0 helpful votes
May 24th, 2023

Seems to be reliable goes 3 different speeds & reverse zero turn 360 degrees keep on on battery level so you don't get stranded bring charger incase of charging is needed 8 mile distance before charging.

Products used:
Power Chair Zinger

Value
Shipping
Quality
Thumbnail of user lindar919
1 review
26 helpful votes
April 21st, 2020

The chair was purchased for my husband who has mobility issues due to MS; thought it would assist in him getting around the house and outside. However he did not find it easy to operate. He wanted me to see about returning it but since it's past the 14 days we're stuck with it and out the cost of the chair that will never be used by him. It might be a good option for some but not for anyone that has mobility and/or memory issues. Sometimes 14 days is not enough time to evaluate a product.

Thumbnail of user stephaniec1897
1 review
5 helpful votes
January 19th, 2022
Verified purchase

After two years I like and recommend BUT this can't be a full-time chair. Driving with two hands is fun. Really fun actually and nimble and intuitive. But carrying things when doing so is a challenge. So it's not great for home. But the worst is that you can't go anywhere when the ground is wet. Sit and spin. I'd pay more for this device if it had bigger, better rear wheels and a bit more power. The backup beep is annoying AF. I'm disabled - not a dump truck. I'm now driving a Falcon for travel which is slower and janky but more powerful.

Products used:
Zinger chair from FirstStreet

Value
Quality
Thumbnail of user robertk2989
1 review
3 helpful votes
July 29th, 2022

On level ground the ZInger Chair is pretty good.

It is very dangerous when trying to drive it down or up a ramp, especially where turns are involved.

It's not going to happen.

Why? Unless you are pulling up on the direction levers the chair is in neutral - no control whatsoever.

Think about that!

Plus both tires require 42lbs of pressure - lose pressure, you can lose control and not everyone has an air compressor handy.

Tip for consumers:
First time user, time will tell.

Products used:
Zinger power chair

Quality
Thumbnail of user elenar104
1 review
17 helpful votes
December 13th, 2020
• Updated review

So with the pandemic its been hard getting my Zinger repaired. My next step is that since I have the replacement caster wheel assembly, but no idea on how to put it on until I'm able to get to a "bicycle repair shop" I'm just going to have a friend drill out the broken part from the wheel and the fork and make a temporary attachment to each other. Since this is the broken wheel no harm no foul.

Tip for consumers:
Know that their Customer Service is the worst ever.

Service
Quality
Great product/ Awful Customer Service
November 26th, 2020
• Previous review

Please note that this review is based on Customer Service. Not the product, because this is a great product. I have MS and I've been coming to terms about having to use a wheelchair. Not me. That's not gonna happen. So When I saw a commercial for the Zinger I thought ok its not a wheelchair. I can do this. I ended up buying it on ebay. I saved $700. It was brand new. Fell in love with it. Had it for 2 months. One day I decided to go to grocery store. As I crossed the street up the corner ramp my Zinger almost threw me to the ground. Apparently the caster broke. Had a friend come pick me up. Called on a Friday to get a replacement. I was told no one was there to answer my question about part replacement. It was late. So I was asked for my contact info. Told they would get back to me Monday. Didn't happen. So I called back. Was told to take photos of chair. They gave me a forwarding email address. Waited for a day. No return response. I called back. Was told that I was given the wrong email address. So they gave me another. That email didn't exist. I finally gave up on the company and found part on ebay. Thank God. So great product awful customer service. What I would still like to know was this broken caster just a stroke of bad luck, or should I tread gently? I should also mention the name of the company was First Street

Tip for consumers:
I honestly don't know if I would have gotten better Customer Service if I would have originally bought it from company as opposed to buying it on Amazon. But I can't afford to buy from company and my credit wasn't very good so I couldn't finance it from them either, so my choices were limited. I dont regret buying from another site.

Service
Thumbnail of user williamw3328
1 review
4 helpful votes
September 17th, 2022
Verified purchase

I am very pleased with my Zinger it's lightweight and I can go just about anywhere I'm so glad I saw the commercial but I was much more pleased when I actually got to use it, this is an awesome piece of equipment And I believe that anyone who purchases it will be very satisfied as well.

Tip for consumers:
You will be very pleased with your purchase.

Products used:
Zinger chair

Value
Shipping
Quality
Thumbnail of user angelab1755
1 review
11 helpful votes
September 24th, 2021

My husband bought me this chair as my walking was getting bad with MS. Once you get the hang of it it's pretty easy to operate, however you will slide all over the place if it's wet and since I live in Seattle, the epi center for rain, this is problematic to say the least. But if you take it very slow you should de okay! The battery life is iffy and you run out of juice pretty quickly.

Products used:
Zinger chair

Thumbnail of user paulm2096
1 review
14 helpful votes
October 14th, 2020

The Zinger chair has enabled me to go anywhere in my home with ease. I am a paralyzed veteran of Vietnam, and I cannot walk on my own. Previously, I got around with a Walker. That was so awkward and inefficient. I have fallen many times and could not get up on my own. As a 91 year old man, I now have my life back with the Zinger. I will be able to visit the new US Army Museum that will open on November 11, Veterans Day. The Zinger will enable me to make the visit.

Thumbnail of user lynellec
1 review
17 helpful votes
May 28th, 2020

I received my chair as a gift, thinking it would help relieve strain on my shoulders. Don't get me wrong its a really neat electrical chair. But since I've gotta use either my crutches, wheelchair, or walker. Using this isn't able to maneuver if there's a high slope on sidewalks or driveways. I've tried so unless someone is with me to hold myself up then be seated again. All in all it's fun and in order to use I'd need an able bodied person with me to use

Thumbnail of user markf1836
1 review
7 helpful votes
January 5th, 2022

I recently purchased a Zoomer and so far I'm very satisfied. (The Zinger requires 2 hands to operate so I would avoid that one) The only issue I have encountered is getting off the elevator, the gap on the floor was wide enough that the front tires slipped in. Very concerning so be careful, I am surprised that issue wasn't identified sooner, wider front tires should prevent that from happening.

Products used:
Zinger Mobility power chair

Value
Quality
Thumbnail of user manuelp81
1 review
7 helpful votes
January 18th, 2020

I just got my Zinger and I have to say that it has met all my expectations and much more. It has really opened up a new world for me. I love the freedom it gives me especially when I am dealing with a great deal of pain! I would highly recommend it to anyone who wants a reliable very well thought out, and built fun mobility vehicle.

Thumbnail of user deedram5
1 review
7 helpful votes
June 12th, 2020

What a difference my Zinger has made for me. It has allowed me to continue to be active as much as possible. I'm 80 years old and can still go with my family. Thanks Zinger!

Thumbnail of user georgior
1 review
2 helpful votes
September 19th, 2022

I bought a Zinger a few years and had nothing but trouble not only do I have to purchase rear wheel at least twice a year, but bolts and parts are easily lost. I bought the Warrenty and need your company to fess up to your guarantee, and fix my chair. This chair cost me more than I make in Medicare, and you need to take responsibility in your product, and company does not take responsibility. Had to buy an extra battery in order to meet my needs, just horrible
Frustrated Customer

Sent from my iPhone

Tip for consumers:
Take these reviews seriously

Products used:
Zigged

Service
Value
Shipping
Returns
Quality
Thumbnail of user taraa113
2 reviews
3 helpful votes
January 15th, 2022

I have a Zoomer, not a Zinger. The chair is A+ for mobility and use, but F on design. It's bottom-heavy due to the motor and battery. The anti-tip wheel casters stick out further than the rear wheels, even when they're all the way in. They touch the ground first and they're only held on by cast aluminum, they snap really easily if the weight of the chair rests on them. There's no easy way to replace them, they're part of the rear wheel mount. I've broken one completely off by taking it out of a car - I set it down and just the weight of the chair snapped the caster. They need to be made completely removeable for transport. Other than that, I love the chair. I wish it were easier to buy parts for.

Products used:
Zoomer electric wheelchair

Service
Value
Shipping
Returns
Quality
Thumbnail of user zacharym125
1 review
12 helpful votes
June 16th, 2020

My grandfather is on oxygen and I purchased this for him because pushing a normal wheel chair began to be too difficult for him. He loves the speed and comfort of the Zinger chair! He even has me looking for a "backup mirror" for his new "toy."! Haha.
He has been able to spend more time in the living room with the family which is a true blessing from God. The Lord Jesus has given my grandfather comfort in these last moments of his here on Earth and I'm grateful that this chair has provided an easier way for us to spend time with him!

Thumbnail of user dennisw360
1 review
9 helpful votes
December 3rd, 2019

It works! This was the best choice I've made. I would recommend it to anyone who has a hard time walking. My friend can get it in and out of the car with little effort.

Thumbnail of user artt47
1 review
9 helpful votes
August 9th, 2021

I JUST CALLED THE SO CALLED CUSTOMER SERVICE NUMBER.
ABSOLUTELY THE RUDEST PERSON I HAVE EVER ENCOUNTERED.

NOT FDA APPROVED?
NOT A MEDICAL DEVICE?

WHAT IS IT?
SOUNDS LIKE A TOTAL SCAM

Service
Thumbnail of user gailc195
Gail C.
1 review
30 helpful votes
December 27th, 2019

Loved the chair, but it didn't work for me. It was too hard to read The hand control buttons, the are low on the side (I have neck issues). So I sent it back to the tune of $122 in shipping. So make sure you really want it or the shipping fees will be very expensive which they don't tell you when ordering. They probably won't post this to their site because it seems they only post the positive only comments.

Thumbnail of user cherylf136
1 review
12 helpful votes
September 15th, 2019
• Updated review

To disconnect annoying reverse beeb take out screws, open control handle and disconnect the white wire coming from chip with square speaker attached. It can be reattached if wanted. Beep button still works manually.
Just found out there is a "Zoomer" chair that uses a joy stick instead of double handles. I wish I had known about this chair earlier. Double handles does a workout on your hands and arms. Could be a positive or a negative.

Love it!
August 26th, 2019
• Previous review

Tried the Zinger out and went to our open dog park near Fern Ridge Lake (Eugene, OR). There is an asphalt road to & through the park which worked great. I tried it in high and my partner & our two dogs could hardly keep up. Driving through the grass area full of bumps worked on medium & I guess I won't need to get my highs from roller coasters anymore. I did get stuck on rocks & limbs and reverse was not quite powerful enough to back me out. My partner assisted. I do not like the beeping noise while in reverse. Can it be turned off? Also the on/off button had a loose rubber tab inside, but was easy to fix. Would have liked the logo tag to be in green & black to match my Zinger, but I colored it in with magic markers.

Thumbnail of user ninac65
1 review
10 helpful votes
April 30th, 2019

My father 90 yrs old wanted this chair so bad. He has a 3 wheel scooter that he was using for getting groceries at the store because their chairs are too slow for his taste. We purchased the zinger chair and he has loved it because it has a great back that lets him recline and the handles make it fun to use. We get stopped by so many people in the store I am always talking about this chair to everyone and I printed out a page from their website to carry around with me so I can show them and let my voice relax :)

Thumbnail of user seanh197
Sean H. – Zinger Chair Rep

Hi Nina. We're so glad your dad loves his chair. Rather than having to print out pages from our site, we have something called the Zinger Ambassador Program. We will mail you cards that he can give out (he'll write his name/zip code on the back). If one of the people he gives one to purchases a Zinger and refers to the program, not only will they receive a $100 discount, but we'll credit YOUR method of payment back $100. You can do this up to 23 times. If you'd like to sign up, just give our Customer Service Dept. a call at 877-421-3724. Thanks for your review!

Thumbnail of user johnf2241
1 review
4 helpful votes
May 7th, 2020

Had my Zingerfor 3 days it is the best wheel chair ever made! 1 All the medical sdtaff say they never have seen a better chair!

Thumbnail of user dianam439
1 review
20 helpful votes
March 19th, 2020

I just received the Zinger today but I am going to return it. I find it very complicated to manoeuvre around the house. Diana.

Thumbnail of user garym613
1 review
10 helpful votes
October 27th, 2019

Have COPD, out of breath fast.
Large stores beyond my short range.
The Zinger has changed my life.
It not only enables mobility, it's really fun to drive.
I live on social security and the price was a stretch, but worth it!
Very pleased

Thumbnail of user helenb426
1 review
6 helpful votes
April 1st, 2020

This chair makes it so much easier to get around. I was having problems using a manual wheelchair on my carpet. I just wasn't strong enough to keep pushing myself around all day. The Zinger Chair drives right through with no problem. Thanks Zinger.

Thumbnail of user kentr84
1 review
18 helpful votes
June 18th, 2021

No mobility service company will work on the Zinger. Zinger has no one to service them either. A lot of money to spend and not be able to have it serviced!

Products used:
Zinger

Service
Value
Shipping
Quality

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4.0
54 reviews
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