Unfortunately most of the audiologists are trained mainly in Hear USA hearing aids. If you require another brand you
May be sent miles away to find a knowledgeable audiologist. My life style requires hearing aids that use disposable batter. The audiologists near me could only offer a hearing aid that would not cover my hearing loss. I finally found an audiologist who could order me another brand that is not pushed by Hear USA. I ordered the hearing aid in June, it is now November. I have left messages many times and when I do get a person l, I am told the audiologist will return my call. As of today, this has not occurred. I believe sadly Hear USA has become Hear USSR.