Trip W.

Everyone is very nice when you are buying their product but the real test comes when that product doesn't work reliably or won't work at all… I've having the same issue for the second time with 5 month old hearing aids. They just stop working and you have to sent them off for repair… what do you do while your "new" hearing aids are under repair? You have to go back to not hearing at all… No urgency or concern faulty products. Sorry you're SOL and be sure to make an appointment to tell us about the issues… To bad if your hearing aids are out all weekend so you walked in on a Monday. Tough luck being em back tomorrow or the next day when we have an appointment…. Worst service imaginable