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Terrible! They accessed my account without my authorization and terminated my prime membership themselves. They told me someone from management department would call me about thus issue and prime problems within 10 minutes, at 5pm, at 6pm, ALL LIES! Don't be fooled by them! All the promises if customer support is empty and false! They keep you on the phone for more than an hour and never resolve your issues
Tip for consumers:
DO NOT USE AMAZON GERMANY
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It has taken me at least 5 attempts to get Amazon to understand that the item I returned on Jan...
