First, I had used Uship for several months to handle my LTL and they always tried to charge more for the freight company and I had to fight them on almost every shipment. Most recently they lost $8k worth of product on a pallet and they will not help me with my claim. It has been 8 plus months, hundreds of emails and seems like we are still nowhere closer to getting paid for our claim. I have supplied them with all the documentation 3 times and they keep delaying paying out my claim! Worst customer service! Do not USE USHIP!