Thank you for your review. We're sorry to hear you're unsatisfied with your uShip experience.
To provide some context, when booking there is a service fee paid directly to uShip. This is not a set fee and is calculated based on the commodity you are shipping. The service charge is clearly listed along with the official quote price and total amount due on both active quotes and at checkout. The service providers also have a fee that is deducted from their total bid price submitted.
If you feel you need any support or have any questions about how uShip works, please feel free to reach out to us for assistance at support@uship.com or by phone at 800.698.7447.
Thank you for your review. We're sorry to hear you're unsatisfied with your uShip experience.
To provide some context, when booking there is a service fee paid directly to uShip. This is not a set fee and is calculated based on the commodity you are shipping. The service charge is clearly listed along with the official quote price and total amount due on both active quotes and at checkout. The service providers also have a fee that is deducted from their total bid price submitted.
If you feel you need any support or have any questions about how uShip works, please feel free to reach out to us for assistance at support@uship.com or by phone at 800.698.7447.
-uShip Member Support