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I posted my shipping need with requirements and pictures. The driver would not confirm a date & time only a weekend, wanted us to be home for his arrival though. He got the order confused and insisted we only had boxes, hen we had 1 desk also. He begrudgingly showed up at a time that worked for us. He started to go to a neighbor at 512 when our address is 521 and told my husband we were wrong. I asked for a blanket wrap on the desk, he said it wasn't needed. There was confusion about the delivery time, so it did keep us in suspense. The shipment arrived, no damage, payment was released. I have used U-Ship several times with good results, but will not use this driver again.
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Hi Barbara,
Thank you for your feedback. I'm sorry that you had a negative experience with the carrier you matched with. If you've not left feedback for the carrier on their uShip profile, please do so at your earliest convenience. Your "Delivered Shipment" email notification has a "leave feedback" button within it as well as your listing page.
Though uShip is a neutral third party that gives consumers the ability to connect to carriers, we work hard to keep the uShip marketplace safe for all users. Being made aware of situations like yours is essential to maintaining and improving the safety of the uShip marketplace.
If you need further assistance, please call us at (800) 698-7447 or email support@uship.com.
Thank you again for bringing this to our attention.