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Lots of add-ons that seem like they should be included as part of the basic package. The writer didn't follow the rubric even after a revision and explicit direction. I requested a refund, provided evidence, and even so I was only offered half of my money back. It has been nothing but a headache.
They will not do anything to support the customer and will do everything humanly possible to hold on to your money. Even when they don’t deliver the product you were promised. It took longer than necessary to receive correspondence.
Time crunch
Lots of add-ons that seem like they should be included as part of the basic package.
Time crunch
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Empty.
You change prices. The price for one writer to top writer changes
Hello, Aaron. I'm deeply sorry to hear about the frustration and inconvenience you experienced with our service. Your feedback is invaluable to us, and I want to extend my sincere apologies for any disappointment caused. We strive to provide transparent and fair solutions to all our clients, and I regret that we fell short of meeting your expectations in this instance. I want to clarify that it was already an exceptional consideration, and we processed it promptly as per your request without further investigation or compensation. However, I apologize if this resolution didn't fully meet your expectations.
We are continuously working to improve our processes and customer support, and your feedback will certainly help us in this endeavor. If there's anything further we can do to assist you or if you have any additional concerns, please don't hesitate to reach out to us directly.
Thank you for bringing these issues to our attention, and I hope for another opportunity to restore your trust in our service.
Yours respectively,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org