Long story short, terrible customer service - they don't ship kits all at once, their customer service number isn't even Toll free, so expect to pay for your long distance fees because they don't care to have a landline thats toll free. They also never give you a response when you ask where it is, and you get 9 months of run around, and to this day its never delivered. I will NEVER buy from this irreputable website again nor would I recommend this to any friends, or family.