A B.

In an emergency I needed to look up the phone number of a colleague. I paid the $4.99 and in the moment it was worth it because I did get the phone number I needed. I immediately cancelled the subscription on the website. A month later they charged me another $4.99. I realized I never received the cancellation confirmation. So I logged in to my account and it did not indicate that I cancelled, so I completed the cancellation steps a second time. I still did not receive a cancellation email, so I took a screenshot of the messaging online as proof that I did indeed cancel. I called my credit card company to ensure that I don't get charged again next month. Ridiculous! I'll use a different site in the future if I need this kind of info.