Abby T.

We were so excited to get our stairs and assemble them! But what we thought would be step by step and east, turned into a complete nightmare. The kit did not come with the proper screws (we had to buy them ourselves), the steel railing posts didn't come with the holes drilled in them (even though the directions said the holes are pre-drilled), the steps had to be sanded, stained and sealed by us, and overall the quality of the steel is subpar. We reached out to the company to inquire about all of our mishaps, however they only responded once and basically blew us off. Highly recommend looking into other options for your spiral staircase needs. Especially for the high price you pay with Paragon Stairs. DO NOT RECOMMEND.