Sam T.

This company really checked all the boxes on what makes a terrible business.
Do not order any of these cheaply made spiral stair systems. I had to end up custom fabricating a lot of extra components to make their product structurally safe and secure for my customer. The coiled handrail is just a thin piece aluminum that comes scratched and dinged up straight from their warehouse. I had to sand everything down and prime/paint the whole thing for it to look decent. The customer service is terrible, non responsive and rude.
After this whole experience and for what I paid after all the added repairs and fabricating to make the stair set safe and acceptable I could've just had something fully custom fabricated with better materials and not the dinky unsafe materials they use.