A punch of fraudulent. They make ever effort to lout you. Intially while renting didn't write the milage or the fuel consumption on my copy of rental agreement. I had to drive back but then he had to write it. When I returned the car it was rainy. He climed a drit sign at a very low corner of bumper is a scratch. It was absloutly nothing. He made it up because he didnt want to drop me to the airport as he was supposed to. Few days later I found that he cashed the $500 deposit. Perfect example for theives