I ordered my prom dress from them last year and it was absolutelyPERFECT! It was exactly what the picture looked like and was extremely well made. I have been looking on their website for a wedding dress and emailing them to wee what the dresses actualy look like becuase my body is very unforgiving so I need to see what the dress actualy looks like... anyways that have worked wit me so so so so so well! They have sent me pictures of the dresses in the manikin! All dresses they have sent pictures of look just like photo they post! I am still looking for the perfect dress but I will not go to a different website becuase of how good their customer service is!