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When I went to track it, it says confirm arrival and it's says at the US but I can not see where it is at anymore and I haven't received it in my mail I ordered it and I don't know if I will get a e-mail that it would get delivered I ordered it April16,2023 it is now April 25,2023 and I can't track it any further or know how but it does say 10<20 days so if it doesn't come in by next week May 5th then it will be a problem and wasted my money
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Hi,
First of all, we sincerely apologize to you for any inconvenience brought you.
About the tracking info, it is updated when the parcel arrives at its next station. But it needs time to transit from one station to the other. So it is normal for the tracking stops updating for a period of time.
Please don't hesitate to contact our customer service via email or online chat if you haven't received the parcel. They will help you with this.