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I sent a package abroad and it was meant to get there within 3-4 days, this is the service that was selected and paid for. The timeframe was even checked via live chat, it has been 9 days and my package is nowhere to be found. It has not been delivered neither can these monkeys tell me where the package is. Poor is an understatement!
Tip for consumers:
Don't!! Use the courier companies directly.
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Be aware of scam! After sending 1 kilo small size parcel to China got email with 'Disputed...
Horrible experience. I feel like pulling my own hair shipping through them. I'd rather use EMS...
