I was there to shop because I recently open my credit card for Ross so they send me a 10 percent off to use the manger did not want to put my coupon through she made me call customer service card had them ask her to put it through it has not been use and she say ok and all hang up at then end she say no it's been used can't process it intop of that the cashier gave me 10 percent off for shoes been dirty so she cancel that also say no we don't give nothing for shoes being dirty I was very upset she was very rude didn't give me the 10 percent off from the shoes joether 10 from them being dirty she should be fired for how rude she was to me I felt really embarrassed not going there anymore to that location very unprofessional of her