I ordered my product back in February 2021 and it took a month to arrive. Also I received the product and the instructions aren't even in English. The package box arrived banged up and the product didn't even look like the pictures. I contacted customer service and all they wanted was a picture and a 60 second video. They said they couldn't offer any grievances and couldn't process a refund. STAY AWAY FROM THIS WEBSITE ITS A SCAM! I called the customer service number and no one ever answered. They say they are based in Utah and they have a zero questions asked return policy.