Adrian H.

I actually inform the truth regarding my experiences from businesses. I submitted an order 2/7 on a Wednesday. I included a memo about the photos of the individuals submitted were deceased and it was all I had. If they can't do it I would understand. Brenda contacted me requesting better pictures on Friday. I responded back immediately the same day. I explained the SAME THING as I stated earlier when I submitted my order. "Those are the only pictures! If they can't do it, I understand." I heard nothing for two days. I sent another email 2/12 being the date of this review. I requested a refund because no work was done. No response was given from Friday from Brenda. Customer service is very poor/slow. Just by this incident, I was wrong for giving these people another opportunity. I can't stand poor customer service. I'm still waiting for a response from Friday. It's three days and no response! Thank Jesus I didn't pay for the entire project! If they act like this over $49, imagine how they'll act with $500! You've been warned!

Their response 2/13 through Trust Pilot review site ( still haven't responded through the initial emails I sent them).

" We are sorry to hear you've had such an unpleasant experience. It is our utmost priority for our customers to have a satisfying experience and receive the paintings they are 100% happy with. Our team is always ready to assist you in case of any inquiries. We'd like to settle this matter and turn this into a better experience for you since your satisfaction is our priority. Please share your order details with us, so we can contact you."

*See how unprofessional they conduct business? I emailed them three times and never got a response. Now this robo responder who replies to unsatisfactory responses is advising me to contact them. They left no direct contact information. I'm supposed to attempt the same unsuccessful method by email! They haven't responded to the last three emails. I'm in the process of reporting this business for scamming and bad business practices. I'm so grateful I didn't pay the entire amount. STAY AWAY FROM THIS BUSINESS! Please remember not to only look at the positive ratings. Research the negative reviews. Most consumers are saying the same things about this business! *They IGNORE emails! I have the emails to prove it! I actually responded about two hours later to the robo responder through Trust Pilot and STILL haven't received anything! They posted a response advising me to contact them. Nothing happened— at least in my experience! I'm giving you relevant, trustworthy, information about this business! Remember, this is only over a deposit of $49!