Horrible people seems to be not in the known. I ordered my sons bday cake online, came to pick up, nobody knew anything, so my son end up with regular basic one (it was very important to me) got balloons there a day earlier…. Came outside - 4 out of 6 flew away the manager was so nice, but there is only so much he can do…. I will never order anything from Publix ever again (it was my first time)