alexandra j.

What a mess! This was such a great app when I first joined. Sadly I have to say I heard about it in shark tank, I joined that night and got the first few books were great. I even had a problem that was taken care of promptly and I was happy as could be about it, then I noticed the charge to my card changed from 2.99 to 3 something which includes tax and I wondered what happened but since I also had a family emergency I couldn't check out the book properly. The next few books took longer, and the quality seemed to be lacking, I too emailed but going no response and now I see why. It's ruined by a buy out by a larger company. I seem to remember one of the sharks taking about shutterfly the night of the show and while I understand the creators reasons for selling they should have been more careful to negotiate to keep the book as it was not to protect their names and the quality of their creation.
It sucks now. How could shutterfly be so ignorant to the customers who help build the company they were frothing at the mouth to buy?