Alexandra N.

Stop ordering from here. They charge for delivery but they never deliver on time. Second time ordering Christmas gift for my parents and never arrived on time. Last time they deliver one week later and after Christmas; this time although I paid for delivery and they have shop in the city and easily arrange click and collect, i wanted to surprise my parents bur Emag surprised me. Courier refused to deliver to they house informing that I paid for delivery to their warehouse. Ridiculous- how on earth someone will pay to get the product put of the shop (reachable distance) and collect from a courier warehouse on the outskirts of the city. Well only eMAG change people for this kind of delivery! Disgusting attitude and reply to my feedback: "they were busy and I have to understand the situation"