Alexandria d.

First off, their shoes run narrow! Attached is a photo of a size 8 shoe. 3 inches is incredibly narrow for any women's shoe especially a size 8. Okay, fine. Put some disclaimer in your size guide. What on principal really gets me is they gaslit me and forced me to accept a partial STORE CREDIT. They put defective goods on sale without a proper disclaimer and yet they pretend for their own interests that they are completely unaware of the shoes defectiveness and in this round about way, they are stealing from their costumers. Their rep Tiffany was just so condescending and fully disregarded every logical argument I made about their ill fitting shoes. Something I also found interesting is that they combined two separate orders I made around the same time. I paid two separate shipping labels for FLAT RATE priority shipping yet they refused to refund me my second shipping cost because of the weight…. The second order they combined was just a pair of earrings! And again they used flat rate shipping so where is the justification? They are just so petty and unscrupulous scraping every penny from their costumers. These kinds of business practices are simply thinly veiled thievery.