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Alex M.

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1 Review by Alex

Colonial Van Lines

  • Colonial Van Lines

“Hoax”
3/5/23

The driver was late. He didn't pack my mattress correctly. It came back dirty and wet. They tried to overcharge me.
Very difficult to reach people and get a straight answer. The left hand doesn't know what the right hand is doing. They subcontract the work but don't tell you upfront. Nightmare.

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Colonial V. – Colonial Van Lines Rep

Alex,
We apologize for the inconvenience you have experienced. We would like to speak to you regarding the issues you have experienced. The resolutions manager has been advised, you can also reach her directly at 954-958-2253 so that she can work on your behalf on a resolution for your issues. Thank you.

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