Alia T.

I purchased products from the Mongogo line. I used the products one time it caused burns on my scalp, leaving sores, and bare patches where the product made my hair fall out.

The worst part was when I contacted Customer Service they asked me for ridiculous amounts of information photos of the products which they had just sent to me photos of the lot codes and then they asked me to email them in writing the lot code and they asked me for photos of my scalp photos of my hair After exchanging about 20 emails with them I got an email stating that they would review my request for a refund. I'm happy to send the products back but apparently this company does not stand behind their products and very disappointed and although I try to support small businesses. This will be a company. I will never purchase anything from again and I suggest you don't either as their customer service is sorely lacking, and they do not appear to be accompany that stands behind their products