Ali B.

Be very careful when buying from this company. While it is true that the site advertises high-quality products, the dependability of the owner to send you what you pay for is debatable. Some receive what they order. Some do not. This was my case. After I placed my order (about $500), I noticed the chat option was no longer available on the site; my emails were also ignored. After receiving small parts of my order and no updates (tracking #, estimated delivery date, etc.) about the rest, I was starting to feel uncertain about the company honesty. I decided to send back most of the products I had and asked for a refund on them and those which I had not yet received. This shouldn't have been an issue since the refund option was part of the company policy for my order. After about a month or so of trying unsuccessfully to get ahold of Dean or anyone at Pro Winds to help me get my money back, I finally called the bank and got my money back. The way things were looking, I doubt I would have been able to get my money back if I hadn't called them.