I've been using this site for months now. Now all of a sudden my account has been deactivated because some how they think i live in India when i live in the US. I've tried to get this situated but their customer service is terrible and they don't even respond or try to help. I made a second account and the same thing happen.
Hello, Alicia. Although we wish it weren't the case, there are instances when profiles are banned and we take great care before taking that step. We abide by the regulations of our Terms of Service, specifically in this case, sections 4.7 and 4.8, with the intention of being able to reward and support the Crowdtap community members as a whole. We do offer an appeals process (humans do err), but depending on the specific cause of a profile's banning (i. E., evidence of duplicated accounts, accounts created and/or used outside Crowdtap’s allowed territories), that may affect whether or not you hear back from us.
In this case, Alicia, your account was incorrectly banned and your profile has been reactivated. We apologize for the inconvenience. You should have received an email from our support team already regarding this.