UrthBox

I like the variety of healthy snacks offered. Some brands I've never heard of, and I'm glad to see they're offering them.

Purchased a subscription for my daughter who has celiac disease for Christmas. Annoying they make the recipient provide a credit card even when redeeming a gift. The worst though is sending her a gluten free box containing wheat in 2 products. Then arguing about it when brought to their attention. Avoid this company at all costs!

I'm extremely impressed with the quantity and variety of items in the box! I was tired of the same snacks, and I was running out of ideas, so this was the perfect solution! Such excitement to try everything 🤤🤤🤤

Ordered on a friend's recommendation and now a regular customer. Recommend.

I very like it! MANY interesting and useful snacks.

Excellent! Thank you for putting togetther such a great box.

Received my first box today. Opened it up and I told my husband that this was the snack box I told him about. It's all "gluten free" products. So he dug in and grabbed a cookie. He bit right into it all excited because he was just recently diagnosed with celiac disease and still trying to figure out what he can and can't eat. A Lenny and Larry's snickerdoodle cookie seemed like a great option. I looked at the wrapper and noticed that there was no "gluten free" statement so I looked at the ingredients and the first thing listed was wheat flour. It even listen "wheat" as an allergen. WTH? I told him right away but he had already eaten a few bites. Now he has a flare up. I know we should have never trusted this but if I order a "gluten free" box I don't think the first thing we grab is full of gluten. So not happy about this.

One of these subscriptions makes my life happier and easier and provides excitement. Unlike other subscriptions, it does not accumulate.

So, I got one each for my son and daughter in law for Christmas this year. Ordered in November and accidentally did a gift card on one. It took forever to get the order to go through. My son received his gift January 2nd. My daughter in law February 1st as I had to redeem the gift card in December. In communicating with them everything is a "can response". I asked for tracking numbers on shipments which I never got in January.
The boxes are filled with interesting snacks and my kids like what they have received thus far but it sure would be nice to know when they are coming.

Canceling your subscription is very easy! All you need to do is log into your account and click the cancel button.

I love the variety of protein bars I get to try. My lunch is always on the go. At least now I have variety and I am eating clean.

I'm vegan, always thinking about where and what to snack on, the perfect option to always have tasty and healthy food on hand.

Ordered a vegan box subscription for a friend, she was satisfied.

I often take this set. Thank you for such a great product!

Was really excited to get this as a gift, until I got the first box. There were multiple expired items and some expire in a couple of weeks.
On top of that half the box was candy with no nutritional value. One "snack" was a box of bouillon cubes and another two were sprinkles for ice cream. Someone needs to define the word snack to this company. Canceling the subscription immediately!

With groceries sky rocketing, its great value for money for healthy snacks. Even their customer support is very responsive. Delivery could be faster.

I received a gift card for my bday. The balance was twelve dollars. This company charged me 101.97 before I received my last box. I was then told I need to cancel the subscription before the 1st of the month. Technically it was the first of the month as I contacted them on 7/1/21 and the new subscription did not start. Do not order from them! 7/2/21: I received an email from customer service today stating that I can get a partial refund back.

My kids and I enjoyed our first box. We tried almost everything as soon as it came! Thats the only warning from us- you will run out fast.

I had urthbox for a quite some time before I realized it was kind of just dog water. 1/2 the items were always either not useful or not good. The rest were usually just ok with the rare gem every few boxes. I tried another sub box and the difference was so staggering I immediately tried to cancel, which didnt work. There's no way to do it on their website, which is definitely intentional. I tried to submit a ticket asking to cancel but got nothing back. Next payment cycle I got charged and emailed customer support. Not only did they have no record of the ticket, they claimed it was impossible to even partially refund me, which I don't believe. How can it be that hard to NOT send a box or two with a month of warning?

After several email exchanges, UrthBox agreed to refund my annual fee. As others had mentioned, I didn't actually expect this to happen but, to my surprise, I received a credit on my CC statement.

This website is a scam. Theres only 1 person that runs it and they autorenew your subscription without telling you and force you into a 1 year contract. They make up a lot of excuses for their bad business pratices. Take a look and decide for yourself.

https://www.bbb.org/us/ca/san-francisco/profile/internet-service/urthbox-1116-*******

https://www.ftc.gov/legal-library/browse/cases-proceedings/172-3028-urthbox-inc-matter

Dont make the same mistake I did of giving your credit card details to this money thieving company.

I ordered the $80ish gift certificate for my parent. The urthbox website sent her the gift certificate code to use, but then still charged her- she had to put her credit card info in in order to proceed (why she put her credit card info in, I don't know lol). So not only did they get my money but they got hers as well. This is one big scam. You can not contact anyone from the site. DO NOT buy from urthbox.
We plan to refute the charges on our cards.

Don't even think of ordering anything from this company. They are 100% scammers. I ordered my box that someone gifted to me in November. It is now almost April. They have an excuse for everything. Such BS. STAY AWAY! And check your credit card statement - have your credit card cancel any payments to them.

It seems like "Eric" is everyone's customer support person. So assuming he actually doesn't exist and is being fueled by a bunch of thieves behind the scenes at this company. Despicable... STAY AWAY!