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Found a lost dog with their microchip. They can't get in touch with the owners which I understand isn't entirely their fault. However, they have hung up on me multiple times, and when I say multiple I mean AT LEAST 5 times. They are making it impossible for me to return this dog to it's owners. Also been left on hold for 30 minutes at a time at which point I get hung up on.
Tip for consumers:
Don't use HomeAgain. Customer service is abysmal. I have been hung up on every time I make a phone call to them trying to return someones dog. This poor animal is going to the pound tomorrow because these people don't care about your pets.
Allison N.'s review of HomeAgain earned 11 Very Helpful votes
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