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Amber Y.

Contributor Level

Total Points
80

1 Review by Amber

  • Foot Locker.

12/22/23

I strongly suggest you do NOT order from the Footlocker website. I placed an order for 6 items. Checked out. Received an error message that there was a problem with my order and it cleared out my cart. No confirmation email received so I went through the process again. Same issue. Error message and cleared out my cart. Third time I created an account and it worked. Yay! EXCEPT all three orders went through and I was charged for (and received!) 18 items. The return was a nightmare as well. The store was friendly - the manager told me I was the second person to come in that day with this issue. But they couldn't process the return in store - had to send it back to the warehouse. It took multiple phone calls and almost THIRTY days before they processed my full return. NEVER will by from them online again.

Service
Value
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Returns
Quality

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