I opened an account with Citi after having my identity stole. I had my disability check from my benefits through my job direct deposited in there a few weeks later. Immediately my Account locked, called fraud and had to wait for this letter with the reference number. After waiting 11 whole days with 0 money. I got it. Thinking this would save all the problems it only got worse. They went into tell me now my account would be closed and within 30-60 days I MAY rwcieve my money back via Check in the mail. No one could help me. I've called every reference online. Sent emails. Left complaints to each agency and nothing. I am a single disabled mother with no income placed home and unable to work due to multiple inquiries due to a domestic situation. I am faced with no money to pay my bills and even facing eviction. Looks as if Citi gets this momma money too. How can this be legal? How can they do this?