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I made sure to read all the fine details of their return policy before I made my order, I noticed that they mention that you are responsible for shipping costs but I figured it would be the standard 10$ not 220$! Which is more than the cost of the dress! I sent multiple emails and the solution they had for me was to cancel my complaint!
They should have prepaid shipping labels for returns like all the other online companies. Such a scam considering you never know sizing with them either!
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The product prices in Canada are literally 4 times more expensive than if you were ordering the...
Dear Amena H,
Greetings from Modanisa!
We are deeply sorry for your experience which you face in your journey in Modanisa. As Modanisa Customer Service, we value your feedback and aim to make you satisfied with our products and service.
We want to help you in the best way we can to solve your issue.
If you could send us your order id, phone number and e-mail address, we would like to handle your issue in detail.
Please do not hesitate to contact us on trustpilot@modanisa.com for all your questions and queries.