Amit S.

My Redmi note 9 pro was sent for the 3rd time for repair in last 6 months. I was promised a replacement in 10 days it's been well over a month nothing, no email, no sms update nothing. I've called 30 times and the staff are as useless as they come. The management never come on the phone and get literally no top level support. Now I filled for refund, it was authorised and I was told it will come in 24 hours this was 5 days ago nothing yet in my PayPal, they make false promises you get nothing, now they got my phone and my money. Worst experience ever so do not look for warranty service with this company they do not help at all. Never again. If I could give less then 1 star I would.