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Anamaria F.

Los Angeles

Contributor Level

Total Points
132

1 Review by Anamaria

  • T-Mobile

3/30/21

I would give them 0 stars. The most horrific experience after being their customer for 11 years almost... Worst customer service ever, with people that are lying in your face when actually don't want or cannot resolve your issues, worst signal and especially if you have a 5G phone don't expect to have 5G signal anywhere. Also I've bought a $1400 Samsung Galaxy S 20 Ultra 5G from them and after only 3 months didn't work properly and they've done nothing for 6 months of weekly complaining. In the end they changed it with a refurbished one the blocked after 2 days. So please do yourself a favor find a better option, my experience was traumatic as I lost many days on the phone with them, not hours, in 6 months I've lost days! Just yesterday the whole day until past midnight when I was done with them for good.

Tip for consumers:
Run away from TMobile. They will take your money super fast but never care for their customers.
Worst signal everywhere and uncapable "specialists"

Products used:
Cell phone Samsung Galaxy S 20 Ultra

Anamaria Has Earned 52 Votes

Anamaria F.'s review of T-Mobile earned 52 Very Helpful votes

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