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Ana T.

Contributor Level

Total Points
80

1 Review by Ana

  • Surprice Car Rentals

7/27/23

Be aware that they will check car very carefully when you return it trying to find anything to charge you for. With other companies I've never had to pay for a small (less than 3cm) scratch, but they spent about 10 min on return checking and rechecking until they could find something. It was a tiny dent that was either already there or someone made us as we didn't hit anything. The guy spent ages going around the car looking for something until he found this. So small we hadn't noticed it.
They made us pay 190Euros.

They also put the onus on customer to take photos of the car when checking out to prove its condition.

It was obvious they wanted to find something, he even went under the car twice.

Strongly recomment NOT TO USE

Products used:
Car rental

Service
Value

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